Return procedure

You can return any item within 14 days (from the day you receive the item) in its original condition for a refund of the price you paid for the product. Returns are not available in case of name/number printing on shirts. Return of items for which ORANGE A.S. EMPORIUM LTD, can be carried out in all cases where the orders are incorrect, the delivery method is different from the one chosen by the customer or if the packaging is damaged or in case the item is defective. In this case, the customer must either not accept the receipt of the product from the beginning or request a return.

The products must be returned in the condition received by the customer. In all cases the return of the product must be done with all the documents that accompany the product (invoice, delivery note). If the goods are returned damaged or incomplete, ORANGE A.S. EMPORIUM LTD has the right to claim compensation from the customer, the amount of which will be determined by the condition of the goods. Returns other than the above will not be accepted.

If for any reason your order is not delivered and in case the shipping method you have chosen is registered airmail or ACS, then ORANGE A.S. EMPORIUM LTD takes full responsibility and your order will be fulfilled at no extra charge.